(4.8 / 5)1855+ Ratings

Carefree Air Reviews

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Overall Rating

4.8
7 Reviews
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About Carefree Air

Carefree Air is a company that has been specializing in the design, installation, and service of central air conditioning & heating, ductless mini-split systems, and commercial refrigeration systems for over 30 years. They operate in the Long Island, Nassau County, and New York City Metro Area regions. They offer both residential and commercial HVAC services. They also provide an annual service plan with different packages, including the Silver, Gold, and Platinum packages. These packages offer various services such as preferential service, extended service hours, qualified technicians, discounted flat rate diagnostic calls, yearly safety & efficiency checkouts, and more. They also offer promotional discounts on single system installations. They are known for their quality HVAC services and have a customer appreciation program for additional savings. They are a family-owned business with over 35 years of experience in the field.

Carefree Air Pros & Cons

Pros:

  • Experience: Over 30 years of experience in the HVAC industry.
  • Certified Technicians: A team of certified, licensed, and insured heating and cooling experts.
  • Quality Services: Specialized in design, installation, and service of central air conditioning & heating, ductless mini-split systems, and commercial refrigeration systems.
  • Customer Satisfaction: High customer satisfaction ratings, with many customers praising the professionalism and thoroughness of the technicians.
  • Manufacturer Relationships: Strong relationships with leading manufacturers like Mitsubishi, Trane, and Lennox, ensuring access to high-quality equipment.

Cons:

  • Customer Complaints: Some customers have reported unprofessional behavior, such as neglecting property damage during service calls and poor follow-up on issues.
  • Service Delays: There have been instances where customers experienced delays in resolving issues, particularly when waiting for manufacturer responses.
  • Contract Issues: Some customers have expressed dissatisfaction with the contract process, feeling that the company prioritizes profits over customer needs.

Overall: Carefree Air has a mixed reputation, with both positive and negative experiences reported by customers. While they offer extensive experience and quality services, there are concerns about customer service and follow-up on issues.

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Carefree Air Customer Reviews (7)

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Stefanie Meyer
Stefanie Meyer
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Feb 7, 2023
Geneviève Artois
Geneviève Artois
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Feb 7, 2023
Karin Urner
Karin Urner
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Feb 6, 2023
Marc Konijn
Marc Konijn
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Feb 4, 2023
André Dias
André Dias
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Feb 4, 2023
Geneviève Cousteau
Geneviève Cousteau
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Feb 3, 2023
Melanie Meister
Melanie Meister
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Feb 2, 2023

Carefree Air Customer’s Q&A

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Carefree Air Features and Benefits

Key Features and Benefits of CareFree Air:

  1. HVAC Expertise:

    • Residential & Commercial Services: Specialized in central air conditioning & heating, ductless mini-split systems, and commercial refrigeration systems.
  2. Indoor Air Quality Units:

    • Dual Ionizers: Reduces airborne particles.
    • Bacteria, Mold, and Virus Elimination: Kills up to 99% of bacteria, mold, and viruses.
    • Surface Germ Killing: Contains zinc ions that kill germs on surfaces.
    • Whole-Home Purification: Provides whole-home air purification.
  3. Heat Pumps:

    • Dual Function: Provides both heating and cooling with a single system.
    • Energy Efficiency: Runs on electricity, making it an economical choice.
    • Improved Indoor Air Quality: Usually contains built-in filtration.
    • Safe Option: Uses electricity rather than gas to function.
  4. Installation Services:

    • Modern and Updated Systems: Installs air conditioners, furnaces, air handlers, ductless heating and cooling units, boilers, heat pumps, and indoor air quality units.
    • Guarantee on Services: Provides a guarantee on all services rendered.
    • 24/7 Emergency Services: Offers emergency 24/7 services when needed.
    • Financing Options: Provides competitive financing options to help with new installations.
  5. Regular Maintenance:

    • Reliable Temperature Control: Ensures reliable temperature control when needed.
    • Cost Savings: Helps in saving energy bills.
    • Fewer Breakdowns: Minimizes service calls and unwelcome surprises.
    • Cleaner Air: Provides cleaner air through regular maintenance.

Carefree Air Pricing

Carefree Air offers several maintenance and service packages with varying prices:

  • Silver Package: $9.99 per month for single system cooling only, $19.99 per month for single system heat and cool.
  • Gold Package: $15.99 per month for single system cooling only, $25.99 per month for single system heat and cool.
  • Diamond Package: $19.99 per month for single system cooling only, $29.99 per month for single system heat and cool.
  • Platinum Package: $29.99 per month for single system cooling only, $39.99 per month for single system heat and cool.

Additionally, they offer various add-ons and services, including standard humidifiers, gas and electric water heaters, and extended service hours.

Carefree Air FAQs

FAQ

Carefree Air Alternatives

Based on the provided sources, there is no direct information about "carefree-air.com" alternatives. However, if you are looking for reliable HVAC service providers or air conditioner brands, here are some top-rated alternatives:

  1. Atlas AC Repair:

    • Offers a comprehensive guide to buying air conditioners and lists the top 6 best air conditioner brands in 2024.
  2. CareFree Air:

    • Specializes in central air conditioning and heating, ductless mini-split systems, and provides various service packages including annual service plans and emergency 24/7 services.
  3. Day & Night Air:

    • Provides a ranking of top air conditioner brands, focusing on performance, energy efficiency, and noise levels. They recommend partnering with local, reliable HVAC dealers for the best units.
  4. Modernize:

    • Lists the top 10 air conditioner brands of 2024, including Carrier, Trane, Lennox, and Goodman, providing detailed information on each brand's features and installation costs.

For specific alternatives to "carefree-air.com," you might consider other local HVAC service providers or online platforms that offer comprehensive HVAC services and product reviews. However, the specific alternatives to "carefree-air.com" are not detailed in the provided sources.

FAQ

How long does the shipping of Carefree Air order take?

Order processing takes 2-3 business days, delivery is expected in 10-14 business days, and you'll receive a tracking number via email once processed.
FAQ

Can I make changes to my order after it is placed?

No, once an order is placed, customer cannot add, remove, or change any items or addresses in the order.
FAQ

What if my Carefree Air package is lost or stolen?

Carefree Air assumes no responsibility for lost or stolen packages and cannot ship out any replacement packages or refund these orders.
FAQ

What is Carefree Air's return policy?

Carefree Air offers a 30-day return policy from the date of receipt.
FAQ

How do refunds work?

Refund status will be notified after item inspection. Approved refunds processed to original payment method with potential processing time variations.
FAQ

How can I contact customer service at carefree-air.com?

You can contact the customer service at carefree-air.com by calling them directly at (516) 599-2848. Their office address is 199 Merrick Road, Lynbrook, NY 11563. They are open from Monday to Friday, 8 am-5 pm. They also offer 24/7 emergency service. If you have any comments, questions, or concerns, you can let them know and they will get back to you right away.

FAQ

How can I contact carefree-air.com customer service?

You can contact the customer service of Carefree Air by calling them directly at (516) 599-2848. Their office is located at 199 Merrick Road, Lynbrook, NY 11563. They operate from Monday to Friday, 8 am to 5 pm. They also offer 24/7 emergency service. For any comments, questions, or concerns, you can let them know and they will get back to you right away.

FAQ

What is Carefree Air?

Carefree Air is a professional company that has been providing services in the heating and air conditioning industry for over 30 years. They specialize in the design, installation, and service of central air conditioning & heating, ductless mini-split systems, and commercial refrigeration systems. They operate in the Long Island, Nassau County, and New York City Metro Area regions. Carefree Air offers services to both businesses and residences. They also provide commercial and residential services and installations to all of Nassau County, Queens, and Manhattan. They have a team of certified, licensed, and insured heating and cooling experts available to help 7 days a week. They can troubleshoot and fix old systems, install new modern equipment, or give estimates on new installations. They offer competitive service contracts for both residential and commercial services. They maintain strong relationships with their manufacturers so that they can provide the highest quality, state-of-the-art equipment to their customers. They have been rated the number one Mitsubishi contractor in the New York area for several years. Many of their manufacturers continually list Carefree as one of their top contractors in the area. They attend trade shows and training to stay up to date on new equipment releases, known issues and fixes on other standard equipment, and what is coming in the future.

FAQ

About carefree-air.com Popular Products and Services?

Carefree Air is a professional and trusted name in the heating and air conditioning industry with over 30 years of experience. They specialize in the design, installation, and service of central air conditioning & heating, ductless mini-split systems, and commercial refrigeration systems. They provide services to both businesses and residences in the Long Island, Nassau County, and New York City Metro Area regions. They offer a variety of services including heating solutions, air conditioning solutions, ductless flexible solutions, and commercial services. They also offer a promotion of $500 off a single system installation. Carefree Air is fully licensed and insured to provide commercial and residential services and installations. They have a team of certified, licensed, and insured heating and cooling experts available to help 7 days a week. They also offer competitive service contracts for both residential and commercial services. They maintain strong relationships with their manufacturers so that they can provide the highest quality, state-of-the-art equipment to their customers. They have been rated the number one Mitsubishi contractor in the New York area for several years. Many of their manufacturers continually list Carefree as one of their top contractors in the area. They attend trade shows and training to stay up to date on new equipment releases, known issues and fixes on other standard equipment, and what is coming in the future. They guarantee that they will have the knowledge required to handle any job, big and small, and can most likely service any equipment that you have in your home or business.

FAQ

Can you tell me more about carefree-air.com?

Carefree Air is a professional and trusted name in the heating and air conditioning industry with over 30 years of experience. They specialize in the design, installation, and service of central air conditioning & heating, ductless mini-split systems, and commercial refrigeration systems. They provide services to both businesses and residences in the Long Island, Nassau County, and New York City Metro Area regions. They also offer an annual service plan with different packages, including discounts on repairs, seasonal AC checkouts, and extended service hours. Carefree Air is fully licensed, insured, and is a family-owned Long Island Green Contractor. They are located at 199 Merrick Rd, Lynbrook, NY, 11563 and can be contacted at (917) 512-4711. Their office hours are from 08:00 to 17:00 from Monday to Friday.

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